Professional consultation: Provide customers with professional consultation on product positioning and market direction analysis, industrial design and mold manufacturing, help customers understand the company's advantages and services, and answer customers' questions.
Requirement analysis: Communicate in depth with customers to understand their specific requirements in order to provide customized solutions.
Scheme design: Design and scheme planning according to customer requirements, and provide detailed design drawings and technical specifications.
In-sales service:
Production follow-up: Provide timely feedback to customers on the progress of mold production to ensure they are aware of the project's progress.
Quality control: Strictly control the quality of the production process, conduct various inspections and tests, and ensure that the quality of the molds meets relevant standards and customer requirements.
Communication and coordination: Maintain good communication with clients, promptly handle their adjustment or change requirements, and ensure the smooth progress of the project.
After-sales service:
Installation and debugging: If necessary, provide product installation guidance and technical services to ensure the normal operation of customer production.
Training support: Provide training for customers' operators to familiarize them with the structure and process of the product.
Problem solving: Respond promptly to and provide effective solutions to problems encountered by customers.
Feedback follow-up: Pay attention to customer feedback and continuously improve and enhance service quality.
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